AR15 Parts and Accessories by M&A Parts

Terms and Conditions

You, the purchaser, are absolutely responsible for all legalities involved in ordering, possessing, and the use of any parts ordered. It is up to you to apply and understand any applicable Federal, State or Local rulings or laws that pertain to your situation. We at M&A deal with Law Enforcement, FFL Dealers, Military and civilian purchasers, so we have no way of knowing special circumstances that may apply in your specific case or locale. We do not offer legal advice.

M&A Parts displays information here as a resource only. This should not be construed as a specific offer to sell. We reserve the right to limit quantities, change descriptions and pricing, and to decline any offer to purchase. We do treat people fairly and expect the same in return.

We are rarely disappointed.

Return Policy

ALL RETURNS MUST BE PRE-AUTHORIZED.

FAILURE TO GET A RETURN AUTHORIZATION NUMBER MAY DELAY PROCESSING YOUR RETURN OR MAY CAUSE YOUR PACKAGE TO BE REFUSED AND SENT BACK TO YOU.

Please call 847 550-8246 or email us at mapartsinc.com for authorization.

Please return your package by a pre-paid, traceable method to the following address.

M & A Parts Inc 964 Donata Ct Lake Zurich, IL 60047

Attn: Returns

Return / exchange Policy (within 30 days of purchase)

  • A copy of the invoice is required for all returns, refunds, or exchanges.
  • All returns for credit will be refunded in the same manner as initial payment.
  • Items sent back in NEW condition, uninstalled, unused and in original packaging will receive a full credit (less the original shipping charges) towards an exchange, shipping charges incurred to send back new item(s) will be at your expense. Items sent back for a refund will be assessed a 12.5% restock fee less the original shipping charges. If we sent the wrong item in error, we would cover the shipping.
  • Items that have been opened, installed, undamaged with original undamaged packaging will be assessed a 15 % restock fee.
  • Items that have been opened, installed, show any wear, but undamaged do not have the original packaging, or the packaging is damaged will be subject to a 17.5% restock fee.

    NO RETURNS, REFUNDS OR EXCHANGES ON THE FOLLOWING:

  • Customer damaged items, or items that have extensive use.
  • Items modified or disassembled by the customer / gunsmith / or other person.
  • Items sold 'as is', blems, closeouts.
  • Items deemed to be 'ware and tare' items, like gas rings, springs, etc.

    Warranty Coverage (1 Year from date of purchase)

    Warranty coverage is for the original purchaser only. A copy of your receipt is required for any warranty work.

    Warranty and Remedies:

    Please call 847 550-8246 or email us at mapartsinc.com for authorization.

    Please securely wrap your item(s) and return your package via a pre-paid, traceable method to the following address. If it is determined that a repair is warranted, we will reimburse you for the shipping incurred and ship your item back at our expense. If its determined that the problem was caused by a component purchased elsewhere or the malfunction was due to operator error, then all shipping will remain at your expense.

    M & A Parts Inc 964 Donata Ct Lake Zurich, IL 60047

    Attn: Warranty / Repair

    Unless otherwise stated M & A warrants that all items will perform as expected and will be free from defects in material and workmanship under normal usage for a period of 12 months of delivery. M & A 's sole liability under the warranty shall be limited to repair, replacement, or refund, at our discretion. The warranty period shall not be extended for any reason. This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, or negligence. M & A is not liable for items that have been abused, altered, or repaired by purchaser or a third party.

    LIMITATIONS: M & A shall in no event be liable to buyer or any third party for any consequential damages for personal injury, property damage or for any incidental or consequential damages due to use, possession, or operation of the products sold hereunder, whether alleged to be due in whole or part to M&A's fault or negligence, or for any damages in excess of the price actually paid for said item.

    Cancellations

    TO AVOID ANY UNESSARY FEES PLEASE BE SURE THAT YOU CAN HAVE AND WANT WHAT YOU ARE ORDERING. M & A reserves the right to dispute any bank or credit card chargebacks, we also reserve the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.

    All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to the buying, selling or possession of any parts in the locality in which the customer resides.

    TO AVOID ANY UNESSARY FEES PLEASE BE SURE THAT YOU CAN HAVE AND WANT THE ITEM(S) THAT YOU ARE ORDERING.

    Unlike many companies, M & A does not impose a fee for use of a credit card to pay for their order. Once the system batches out we are charged approximately 3 % of the total transaction, we consider this a part of doing business. When a customer cancels an order and we need to issue a refund we are again hit with the same fees, thus resulting in a 6% fee to cancel the order. This is not us trying to hurt you, this is in fairness to us to cover the cost incurred by you. If we're able to catch it before the system batches out, we can void the transaction and there would be no cost to you. Once an orders has been placed, it may be cancelled by the customer prior to the item having been shipped. All cancellation requests must be made either by calling us at 1(847)550-8246 or emailing us at [email protected] or [email protected] , Monday through Friday, 9am - 5pm EST. You MUST provide the order number when contacting Customer Service via phone or email.

    If the item/package has shipped, the order may not be cancelled, and the customer must follow all rules applicable to returns / exchanges. Please note that the return of the item/package will be made at the customer's expense.

    Cancelled orders may not be reversed. All cancellations are final.

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